Program Shift Supervisor – Shunda Creek

ENVIROS – Who We Are:  

Enviros is an innovative social services agency that provides critical, individualized programs to children, youth, adults and families in vulnerable situations to meet their desired outcomes and wellness.

Enviros helps our clients make strength-based changes to move to independence within a healthy community.

Enviros focuses programs on the unique needs of individual clients practicing experiential learning to provide opportunities for personal discovery and growth.

Enviros focus is on building relationships and is the foundation of the work we do. This enables clients to develop skills, healthy trust, and independence.

Since our founding in 1976, Enviros has been an early adopter of new evidence-based best practices and has developed and informed other leading practices.

Why People Choose Enviros

Simply stated, our vision is: “The Power of Human Relationships Invites Belonging and Inspires Growth”.

Enviros’ vision, mission, and values inform our decisions and guide the direction that we take, and they can be found on our website.

Enviros Principles of Practice

Enviros’ Principle Based Practice is a model that utilizes principles to guide and drive action in practice, a decision-making tool in our interventions addressing critical areas of need, and the foundational structure of support for the crucial work we do incorporating strengths and culture into our day-to-day interactions.

Program Overview

Shunda Creek is a wilderness-based addiction Treatment program for youths aged 18 – 24.

Position Overview

As the Shunda Creek Shift Supervisor your primary responsibility is to ensure the day-to-day delivery of an adventure therapy addiction treatment program in accordance with agency directives, policies, and priorities within the Service Operating Requirements established within the young adult treatment provincial program.  As well you must also ensure that daily program activities are in compliance with accreditation and wilderness industry standards so as to ensure an integrated, effective and therapeutic service. In consultation with the program therapists, you are also responsible for implementing the therapeutic direction of the program. This role involves staff scheduling, staff supervision and administrative tasks, wilderness program delivery, gear inventory, daily therapeutic program delivery, direct resident care, ensuring daily documentation is complete and accurate, facility updates, relationship with stakeholders (AHS)

Specific Responsibilities

In carrying out your responsibilities as Shift Supervisor, you are expected to represent the agency perspective in all your communications and actions.

• Ensure residents have a voice and choice in their treatment.
• Ensure staff are developing positive and professional relationships with residents
• Consult with the lead Therapist and Supervisor (as appropriate) regarding the overall therapeutic delivery of the program.
• Provide support to Alumni as they call into the program
• Ensure that all relevant research documentation is completed including research, case planning, CIR’s, home visits and daily case notes
• Ensure monthly fire drills are carried out.
• In consultation with the Wilderness Facilitator ensure all Wilderness staff are trained to industry standards
• In consultation with the Therapist ensure that all aspects of Adventure therapy meet acceptable therapeutic standards.
• Ensure facility and vehicles are maintained and adhere to OH&S standards.
• Orient new staff
• Ensure staff schedules and work expectations follow appropriate Alberta labour standards.

Health and Safety Considerations

• Practice prudent wildlife care in a wilderness setting. All trips to possess bear spray and adhere to bear safety protocols. Drive with care to minimize risk of animal collision.
• Sour gas plants in the vicinity. Though it may be easily smelled by some people at small concentrations, continuous exposure to even low levels of H2S quickly deadens the sense of smell (olfactory desensitization). Exposure to high levels of the gas can deaden the sense of smell instantly. Check wind sock and drive with wind to effect dilution or drive at 90* angles to odour.
• Risk of aggressive residents. Strong practice of preventative measures such as a respectful tone and talking residents down. In the event of an aggressive resident, Police would be called and all other residents would be secured in a safe facility.
• Residents are screened for mental/emotional issues before attending to camp and steps are taken to ensure residents have the necessary medications.
• Detoxing takes place prior to camp attendance. If detoxification becomes an issue, the resident is transported to a hospital.
• Some risk of slipping on ice in winter.
• Wilderness walking – snowshoes or ice shoes. Regular footwear. Walk with care.
• On site sidewalks can become slippery. Sand and shovel as required.
• Forest fires are a risk. Evacuation on orders of Police.
• Propane fueled furnaces in buildings. Monitors announce higher concentrations – evacuation if monitors announce high concentration and / or odour is smelled.
• Extreme cold –wilderness tripping delayed if temperatures exceed -25C and/or call in from field to be picked up when temperatures hit -25 or colder.
• Cooking on large propane stove – fire extinguishers immediately accessible. Maintenance conducted by Edon.
• Food safety – food stored in refrigerators with backup generator coming online immediately on power outage

Qualifications – Skills

• Degree or diploma in Addiction or other relevant human service.
• One to three years experience as an addiction support worker.
• 1 year of experience at Shunda Creek is preferred.
• Two to three years of exposure and experience with Experiential Learning
• One to two years of exposure Adventure Therapy
• Dispute resolution skills

Qualifications – Personality Traits

• Attention to detail
• Collaborative
• Team player
• Inspirational – encourages and supports others to be their best
• Creative – can think outside of the box. Creative solutions due to remoteness
• Humorous
• Calm demeanor
• Actions and verbiage well considered before actions or words / contemplative
• Fun by nature
• Respectful

1. Direct Resident Care

• Ensure residents are safe and well cared for.
• Ensure treatment teams are following through with their responsibilities in a timely manner.
• Participate as relevant in ongoing addiction and therapeutic use of wilderness training.

2. Documentation

• Ensure resident daily notes are current.
• Ensure resident case plans are current and meet accreditation standards.
• Critical Incident reports are submitted and reviewed within 24 hours ensuring that the Supervisor, Manager and Director of services are notified of critical incidents within the timelines indicated by policy.
• General communication log and shift supervisor log up to date and signed by you.

3. Therapeutic Program Delivery

• Consult with Supervisor and lead Therapist to ensure all program elements are consistent with research supported best practice.
• Ensure regular review of the treatment outcome data with the lead therapist and the program supervisor. Document any changes or adjustments to therapeutic direction as a result of a data review.
• Ensure daily logistics and program elements are delegated and coordinated.
• Support staff as needed with group development and treatment delivery
• Ensure resident fires and rituals are scheduled and celebrated
• Ensure Aboriginal and cultural diversity is respected and supported.

4. Wilderness Program Delivery

• Ensure wilderness trips are scheduled as needed. Ensure trip plans are completed thoroughly and submitted to the Wilderness Coordinator in a timely manner.
• Ensure that wilderness gear meets industry standards.
• Support staff where needed in gaining Trip Second and or Trip Lead status
• Consult with the Wilderness Facilitator in the development of wilderness trips matching intentions to trip logistics.
• Review of trip proposals ensuring therapeutic framework and that trip staff are appropriately qualified
• Overseeing all aspects of risk management as it pertains to Adventure Therapy.

5. Facility Updates

• Conduct daily site walk through.  Report any maintenance needs to the program supervisor.
• Ensure vehicles are maintained and the log book is completed consistently.

6. Staff Supervision and Administration

• Ensure the delivery of the program aligns with the direction of the therapist and program supervisor.
• Assist in the recruitment of qualified experienced staff
• Complete staff performance evaluations
• Ensure Staff Areas of Responsibility are met.
• Provide and document positive and constructive feedback for staff
• Observe and provide feedback for staff in delivering treatment modules
• Ensure relevant training and orientation for new staff, relief staff and practicum students occurs.
• Ensure formal Supervision for regular and relief staff on a monthly basis.
• Ensure staff schedule is developed for current and following month.
• Notify Program Supervisor and Therapist of any emerging resident or staff dynamics observed.
• Ensure relief staff are scheduled as needed
• Develop a safe and healthy work environment.
• Succession development

7. Relationship with Stakeholders

• Uphold and maintain a professional rapport with Alberta Health Services
• Liaise with Addictions Councillors from Alberta Health Services as needed.
• Ensure partners are updated as relevant to resident or program issues.
• Uphold and maintain a professional rapport with Edon Management

8. Budget and fiscal management

• Ensure all program expenditures are submitted accurately and in a timely manner to the program supervisor.

9. Connection with the Program Supervisor

• Inform Supervisor of staff issues, resident issues, program planning and/or logistical issues, etc.
• Inform Supervisor of emerging staff performance issues.
• Meet with Supervisor regularly to update on overall program delivery, site developments, and staff concerns.

Reports to: Program Supervisor

How to Apply

Please submit your cover letter and resume to careers@enviros.org, attention: Brinnae Erb. Quote job reference # 2371. Competition for this posting closes when a suitable candidate is found.

Enviros believes in the power of diversity, and we are dedicated to creating a diverse, equitable and inclusive environment. We ensure equal opportunity for all applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Additionally, Enviros is committed to having a workforce of skilled and diversified representation of the population we serve. We encourage all qualified applicants to apply, however, in our commitment to the population we serve, preference will be given to candidates self-identifying as an Indigenous Person.

Enviros is an equal-opportunity employer. We thank all candidates for their interest; however, only those selected for an interview will be contacted. We regret that we are unable to accept telephone inquiries.